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Human Resources Generalist


Support the HR functions with programs, services, systems and processes in recruitment, performance management, employee relations, training and development, health and safety and regulatory compliance.

Duties and Responsibilities:

  • Full life cycle recruitment: Source and interview candidates, coordinate schedules with hiring managers, conduct references and background checks. Develop job postings, job descriptions. Administer internal job posting program. Coordinate with external agencies for hard to fill roles. Prepare offer letters, letters of employment and other employment correspondence.
  • Full Onboarding: Conduct new employee orientation training and documentation. Prepare new hire packages, collect employment data and provide to payroll information for weekly processing. Maintain employee information. Coordinate training and development activities for all employees ensuring valid certificates and licenses for effective deployment.
  • Health and safety activities: Implement policies, procedures, programs to comply with regulatory health and safety requirements. Be involved with auditing processes, identifying gaps and developing and implementing health and safety measures.
  • Manage support requirements for employee leave programs, including statutory, worker’s compensation and disability leave cases, in compliance with provincial regulations, ESRTW policies and procedures.
  • Implement logistics for all HR programs and services. Establish documentation trail and maintain appropriate functional files. Respond to employment requests by employees and external inquiries
  • Prepare HR management reports: recruitment, turnover, employee count, health and safety, etc. 
  • Update all training matrices and HR Databases on an ongoing basis. Develop, create and maintain HR forms.
  • Respond to employment requests by employees and external inquiries for HR services.
  • Protect operations and maintain confidentiality with all HR information at all times
  • Comply with operational quality and HR professional ethical standards in performing the HR function at all times.


  • 3-5 years of business and HR experience
  • Completion of relevant post-secondary Human Resource program
  • General HR knowledge of Employee Relations, Training and Development, Performance Management, Recruitment and Selection, Employment related legislation, ability to interpret and apply provincial and federal legislation as it relates to employment.
  • Knowledge of OHSA – Occupational Health and Safety Act Knowledge and experience with WSIB filings and procedures. Health and safety background with exposure to and experience with various industries in skilled trades and professional services work environments.
  • Ability to implement company HR policies and procedures.
  • Ability to work under pressure and meet tight deadlines; have a sense of urgency
  • Excellent oral and written skills; excellent interpersonal skills to interface with staff diplomatically and in a professional manner
  • Customer service skills including effectively and efficiently responding to all employee inquires; building relationships with management.
  • Organizational skills including time management (multi-tasking), information gathering including ability to maintain strict confidentiality, problem solving skills (identifying and correcting errors).
  • Excellent computer skills including MS applications, data entry, word processing and spreadsheets.
  • Ability to work well with others in a team setting as well as independently; Flexible, is detail oriented, is self-motivated, has a good attendance record, is responsible, organized and a team player.

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    What our staff say

    I started my second career with BFG after my kids were full grown and independent.

    They have seen my potential and encouraged me to develop it by trusting me with increasing responsibility and letting me take on and own tasks and manage a team.

    BFG has provided me with growth and advancement and offers you a friendly work environment with supportive and approachable management. I am proud to be working for a highly successful Canadian company which provides a diverse and inclusive culture with awesome team members!

    Nicole Filipcic

    End User Services Coordinator

    BFG Enterprise Services

    I joined BFG as a second level technician in 2014. Throughout my tenure with BFG, I have been provided opportunities to grow and take on new roles including becoming a technical lead and shortly after promoted to Group Field Leader which has allowed me to take on additional responsibilities and further develop my management skills.

    I now lead a diverse team operating within a collaborative and friendly environment. The team works hard every day towards a common goal: ensuring that operations run smoothly.

    Mansour Hafshijani

    Field Group Leader EUS Services

    BFG Enterprise Services

    I would start by thank you for giving me the opportunity to work in such a great company my journey started on the 2 of February 2015 with BFG and since then I’m living a dream with a great management always backing the employees and listening to their needs.

    They gave me the opportunity to advance in my career and putting effort to help me fulfil my duties.

    I can just be thankful and I look forward to continue on this successful path.

    Redouane Mramer

    Field Group Lead Distribution Services

    BFG Enterprise Services

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