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Warehouse Supervisor


Reporting to the Warehouse Manager, responsible for identifying, scheduling, maintaining and coordinating workflow within assigned functional groups (Order Picking, Order Verification, Shipping, Receiving, Warehouse Associates, Warehouse Coordinators, Inventory Management) of the BFG warehouses.  This is a hands-on position that requires interaction with a multi-cultural team, lead by example.


Operational Responsibilities:

The Warehouse Supervisor is expected to perform the following:

  • Prepare work to be accomplished within assigned Warehouse group by gathering and sorting warehouse related documents
  • Complete service by training and guiding Warehouse to accomplish functional warehouse responsibilities such as Order Picking, Order Verification, Order Packing, Shipping, and Warehouse Associate Operational regional and corporate objectives.
  • Complete operations within assigned Warehouse groups by: developing and maintaining shift schedules; assigning work and monitoring daily call volumes within the groups, ensuring service expectations are met; gathering monitoring and returning resources required within  groups; implementing performance productivity standards; resolving operational problems and being available as a point of contact for escalation within the functional groups; maintaining reference manuals and directives for functional groups; implementing new processes and procedures within groups in the warehouses
  • Maintain workflow by sorting and delivering information from Warehouse Manager; Assist with completing, processing and submission of Warehouse staff timesheets and inquiries
  • Contribute to effectiveness by identifying ST and LR issues that must be addressed within warehouse, providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives from Warehouse Manager
  • Maintain continuity within the work team by documenting and communicating actions, irregularities and continuing needs
  • Ensure the warehouses are maintained and all functions are performed in accordance with standard policies and procedures, safety regulations and PPEs.
  • Participate in period inventory audits, verify and confirm inventory counts, and maintain warehouse inventory management documents.


  • Minimum 5 – 10 years supervisory experience in a pick/pack warehouse
  • Experience in cycle counting, inventory adjustments bin locations and warehouse design/layout, product flow, order picking.
  • Progressive supervisory experience with proven ability to maintain a clean and organized warehouse, interact effectively with multicultural team, leading by example.
  • Driven to achieve company goals through Manager`s direction
  • Customer-driven, effective communicator, honest, sense of urgency, integrity, results oriented, productive.

Application - Warehouse Supervisor

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    What our staff say

    I started my second career with BFG after my kids were full grown and independent.

    They have seen my potential and encouraged me to develop it by trusting me with increasing responsibility and letting me take on and own tasks and manage a team.

    BFG has provided me with growth and advancement and offers you a friendly work environment with supportive and approachable management. I am proud to be working for a highly successful Canadian company which provides a diverse and inclusive culture with awesome team members!

    Nicole Filipcic

    End User Services Coordinator

    BFG Enterprise Services

    I joined BFG as a second level technician in 2014. Throughout my tenure with BFG, I have been provided opportunities to grow and take on new roles including becoming a technical lead and shortly after promoted to Group Field Leader which has allowed me to take on additional responsibilities and further develop my management skills.

    I now lead a diverse team operating within a collaborative and friendly environment. The team works hard every day towards a common goal: ensuring that operations run smoothly.

    Mansour Hafshijani

    Field Group Leader EUS Services

    BFG Enterprise Services

    I would start by thank you for giving me the opportunity to work in such a great company my journey started on the 2 of February 2015 with BFG and since then I’m living a dream with a great management always backing the employees and listening to their needs.

    They gave me the opportunity to advance in my career and putting effort to help me fulfil my duties.

    I can just be thankful and I look forward to continue on this successful path.

    Redouane Mramer

    Field Group Lead Distribution Services

    BFG Enterprise Services

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